1. Introduction
Welcome to InfoPluto Media Works Pvt. Ltd. ("InfoPluto", "we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, products, applications, platforms, and digital services.
By accessing or using our services, you agree to this Privacy Policy.
2. Information We Collect
We may collect:
- Personal Information: Full Name, Email Address, Phone Number, Company Name, Billing Information, Project Details, Contact Form Information.
- Technical Information: IP Address, Browser Information, Device Type, Operating System, Cookies, Usage Statistics, Log Files.
Content Submitted: When you upload files, media, resumes, documents, images, videos or other materials, we temporarily store them only for delivering the requested services.
3. How We Use Information
We use information to:
- Provide our services
- Respond to inquiries
- Process payments
- Deliver projects
- Improve website performance
- Detect fraud
- Maintain platform security
- Send important service notifications
- Provide customer support
- Comply with legal obligations
4. Cookies
We use cookies for:
- Login sessions
- Analytics
- Security
- Website preferences
- Performance optimization
You may disable cookies through your browser settings.
5. Analytics
We may use analytics services to understand website traffic and improve user experience. Collected information is used only for business insights and service improvements.
6. AI Services
Some of our products utilize Artificial Intelligence technologies. Data submitted to AI-powered services may be processed only for generating requested outputs.
We do not intentionally use customer content for training public AI models unless explicitly permitted.
7. Data Security
We implement industry-standard safeguards including:
- SSL Encryption
- Secure Servers
- Firewalls
- Access Controls
- Regular Security Monitoring
While no system is completely secure, we continuously improve our security practices.
8. Third-Party Services
Our services may integrate with third-party providers including Payment Gateways, Cloud Infrastructure, Email Services, Analytics Platforms, Authentication Providers, and CDN Providers. Each provider maintains its own privacy practices.
9. Data Retention
We retain information only as long as necessary for:
- Legal compliance
- Business operations
- Customer support
- Service delivery
You may request deletion of your personal information where applicable.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
11. International Users
Your information may be processed in India or other countries where our infrastructure or service providers operate.
12. Your Rights
Depending on applicable laws, you may request to:
- Access your information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Withdraw consent
- Request data portability
13. Changes
We may update this Privacy Policy periodically. The latest version will always be published on this page.
14. Contact
InfoPluto Media Works Pvt. Ltd.
Coimbatore, Tamil Nadu, India
Email: privacy@infopluto.com
Website: https://infopluto.com